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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1. Where can I get product & price information?

Send us an inquiry e-mail, we will contact you once we received your mail.

2. How long will I get the sample?

Depends on your specific items, within 3-7 days generally.

3. How can I customize my products?

Attach your drawings with details(Suface treatment,material,quantity and special requirements etc).

4. How long can I get the quaotation?

We will give you the quotation within 24 hours(Considering the time difference). 

5. How can I get a sample for testing?

We will offer free or charged samples depends on the products. 

6. What's your payment terms?

We accept Western Union or T/T .

7. How about the transportation?

Samples by Express (if not too heavy),otherwise by sea or air.

8. What if the products we received are not good?

Contact us without hesitation,our special after-sales service will take the responsibility.

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